At ANYBUY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, share, and protect your information when you visit our website, create an account, place an order, contact customer support, or use any of our services.

By accessing or using our website, anybuy.com.bd, you acknowledge the information practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when creating an account, placing an order, contacting customer support, subscribing to promotional communications, or using other features of our website.

This information may include your full name, mobile phone number, email address, billing address, delivery address, order history, payment-related information, and other details necessary to process transactions and deliver our services efficiently.

We may also automatically collect certain technical and usage information when you access our website. Such information may include your IP address, device type, operating system, browser information, pages visited, browsing activity, referral sources, and other technical data that helps us understand website usage and improve the customer experience.

How We Use Your Information

ANYBUY collects and processes customer information for legitimate business and operational purposes, including processing and delivering orders, verifying payments, managing customer accounts, communicating order updates, responding to inquiries, providing customer support, improving our products and services, maintaining website security, preventing fraudulent activities, and complying with applicable legal and regulatory requirements.

We may also use your contact information to provide important service announcements, order confirmations, delivery notifications, promotional updates, special offers, and other relevant communications where permitted by applicable law.

Customers may opt out of promotional communications through available unsubscribe options, communication preference settings, or by contacting our customer support team. Essential service-related communications may still be sent when necessary to complete transactions or provide requested services.

Payment Information and Transaction Security

ANYBUY may offer secure payment methods through authorized banks, payment gateways, mobile financial service providers, and other recognized payment partners.

Payment-related information may be processed directly by these authorized third-party providers according to their respective privacy and security policies. ANYBUY does not generally store complete debit or credit card information when transactions are processed through external payment service providers.

We take reasonable precautions to support secure payment processing and protect transaction-related information from unauthorized access or misuse.

Sharing Information with Third Parties

To provide our services and complete customer transactions, ANYBUY may share necessary personal information with trusted third-party service providers, including courier companies, delivery partners, payment processors, technology providers, website hosting providers, customer service providers, and other authorized business partners.

These service providers are expected to use the shared information only for legitimate service-related purposes and in accordance with applicable contractual and legal obligations.

ANYBUY does not sell or rent customers' personal information to third parties for their independent marketing purposes.

We may disclose personal information when required by applicable laws, regulations, court orders, legal proceedings, or authorized government requests. Information may also be disclosed where reasonably necessary to protect the rights, property, security, or safety of ANYBUY, our customers, service providers, or other individuals.

Data Protection and Security

ANYBUY takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction.

We strive to maintain appropriate security practices and review our procedures when necessary to address operational requirements and potential security risks.

However, no website, internet transmission, or electronic data storage system can be guaranteed to be completely secure. Customers should therefore exercise reasonable caution when sharing sensitive information online.

Account Security and Customer Responsibilities

Customers are responsible for maintaining the confidentiality of their account credentials, passwords, verification codes, and other login information.

Users should avoid sharing sensitive account information with unauthorized individuals and should take appropriate precautions when accessing their accounts through shared or public devices.

If you suspect unauthorized access, account misuse, or any security-related issue, please contact ANYBUY Customer Support as soon as possible so that appropriate assistance can be provided.

Cookies and Website Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, analyze website traffic, maintain shopping cart information, enhance performance, and provide a more convenient and personalized shopping experience.

Cookies may help us understand how visitors interact with our website and identify opportunities to improve usability, product discovery, and customer satisfaction.

Customers may manage or disable cookies through their browser settings where available. However, restricting certain cookies may affect website functionality, including account login, shopping cart features, and other essential services.

Data Retention and Storage

ANYBUY may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include maintaining customer accounts, processing transactions, preserving order and payment records, providing customer service, handling disputes, preventing fraud, complying with legal obligations, and enforcing applicable website policies.

When personal information is no longer required for legitimate business or legal purposes, we may securely delete, anonymize, or otherwise appropriately dispose of the information in accordance with applicable requirements.

Third-Party Websites and External Services

Our website may contain links to third-party websites, payment platforms, social media services, delivery providers, or other external platforms that operate independently of ANYBUY.

These external services may have their own privacy policies, terms of use, and data protection practices.

ANYBUY does not control and is not responsible for the privacy practices, security measures, or content of third-party websites or services.

Customers are encouraged to review the privacy policies of external platforms before providing personal or financial information.

Information Provided About Other Individuals

Customers may occasionally provide personal information relating to another individual, such as a recipient's name, mobile number, or delivery address, when purchasing products or arranging deliveries.

By providing such information, customers should ensure that they have the necessary authorization or other lawful basis to share it for the purpose of completing the requested transaction.

ANYBUY will use such information only as reasonably necessary to process orders, coordinate deliveries, provide customer assistance, or fulfill other legitimate service-related requirements.

Customer Privacy Rights and Requests

Customers may contact ANYBUY regarding their personal information, account details, communication preferences, or other privacy-related concerns.

Subject to applicable laws and reasonable verification requirements, customers may request assistance with reviewing, updating, correcting, or deleting personal information maintained by ANYBUY.

Certain information may need to be retained for legal compliance, transaction records, fraud prevention, dispute resolution, or other legitimate business purposes.

Privacy-related requests will be reviewed and handled in accordance with applicable legal requirements and our operational procedures.

Promotional Communications and Marketing Preferences

ANYBUY may occasionally communicate with customers regarding new products, special discounts, promotional campaigns, seasonal offers, service updates, and other relevant information.

Where required by applicable law, promotional communications will be sent based on appropriate customer permission or another lawful basis.

Customers who no longer wish to receive promotional communications may request to unsubscribe through available communication channels or by contacting our customer support team.

Opting out of promotional communications will not prevent customers from receiving essential transaction-related notifications, such as order confirmations, payment updates, delivery information, or important account notices.

Changes to This Privacy Policy

ANYBUY reserves the right to update, revise, or modify this Privacy Policy when necessary to reflect changes in our services, business operations, technology, data protection practices, or applicable laws and regulations.

Any revised version will be published on our official website, anybuy.com.bd, and will become effective from the date of publication or another effective date specified in the updated policy.

Customers are encouraged to review this Privacy Policy periodically to remain informed about how their personal information is collected, used, and protected.

Applicable Laws and Related Policies

This Privacy Policy is intended to operate in accordance with the applicable laws and regulations of Bangladesh, including relevant requirements concerning consumer protection, electronic transactions, and personal information.

This Privacy Policy should be read together with ANYBUY's Terms of Service, Return and Refund Policy, Shipping Policy, and other applicable website policies.

Nothing in this Privacy Policy is intended to limit or exclude any privacy or consumer rights that cannot legally be restricted.

Contact Information

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact ANYBUY through the following official communication channels.

ANYBUY Customer Support

Website: anybuy.com.bd

Location: Dhaka, Bangladesh

Phone: +880 1717-445166

Email: [email protected]

ANYBUY

One Marketplace. Everything You Need.